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About Us

We at Pack And Fly are a team of professionals whose only goal is customer satisfaction. We believe that your dream travel experience will motivate us to find better and effective travel solutions which cater to your needs. With over 25 years of experience in designing bespoke holidays our team has achieved a great mile stone. Whether it is Flights, Hotels or Holidays we try to get you a competitive price with our association with over 150 airlines, 65,000+ hotels which are carefully selected as per your requirements. Our specialised division of India tour packages (Golden Triangle, Kerala or Rajasthan) help you get a life time experience of India’s culture and heritage. We cater to all your travel needs be it Flights, Hotels, Holidays, Car Hire, Travel Insurance or our extensive experience with Cruises. Come join us for a wholesome travel experience and a piece of mind for your hassle free travel arrangements.

1500 Daily flights

24 International Destinations

300+ Million happy customers

250+ Fleet tall

Our Customers Love Us

Hi , I had a very good experience and excellent customer service with your employee Sid in specific as he answered all my questions and aided me throughout the process I am very happy with everything and this employee individually and with such people in your business you will strive to success thanks once again and my applauds go to Sid.

Sahil Rehman

04 July

Anna thank you for excellent service Amtul.

Amtul Akhtar

02 July

I have very good and warm experience with PackAndFly travel specially Richard dealing very good and friendly thanks Richard.

Safia Akhtar

02 July

I would like to thank Richard for the help he gave with my booking. Nothing was too much trouble and he found the best price for me. I would use Richard again in the future and will recommend him to friends and family.

kalidass

01 July

I had the best customer service this afternoon with Stacy. She was very patient and did not seem like she was in a hurry to end the phone call. She allowed me to speak and did not try to speak over me. I experienced good communication. I would love for the next time I fly, to get Stacy as my agent for booking.

Marleta Wray

20 June

Sid was professional and polite, he helped me through out the process till end. His customer services are above standards.

Tashfeen Khawaja

18 May

You guys have the best service so happy with it . Thanks you

Fatoumata Bah

02 May

Hi janet this is Asif iqbal. I have booked I flight with you.the way you have done treated me and given advice forms booking it was very helpful I do really appreciate your help for arranging our tickets hope you will get more successful life in future God bless you take care.

Asif Iqbal

26 April

I received amazing customer service from Mark and he was very helpful.

Shabana Kauser

19 April

Hi Stacy, Thanks again for your support throughout the booking of the ticket. You were very friendly, informative and patient. Will definitely reach out again if I ever need to book again!

Waleed Iqbal

27 March

Hi Janet, Thanks a lot for your help in giving us the best price for travelling to Goa.

Savio Dias

19 February

Hi, May I provide feed back for service provided by Carol, who is a wonderful person, adviser and excellent helper, a brilliant travel agent. She has booked our flights to meet our requirements, booked wheel chairs and seats for this flight and provided us very helpful information. We look forward to you booking our April holidays and using your services again. We will be delighted to recommend her to other travelers for her excellent services. Thank you

Mrs Bamber

18 February

Hi good afternoon just let you know that Sid is a very helpful person with great customer service skills will be using the service again when I need it.

Munir Ahmed

17 February

Hi Stacy, You are really good at obtaining first-hand customer information and using this information you provided me with exactly what I was looking for. You should show the rest of your team on how you go about obtaining this information. Credit to your company.

Zaffer Iqbal

08 February

Hi Stacy, You are really good at obtaining first-hand customer information and using this information you provided me with exactly what I was looking for. You should show the rest of your team on how you go about obtaining this information. Credit to your company.

Zaffer Iqbal

08 February

When I was booking my flight to Mauritius, with packandfly I was very apprehensive, as there is a lot of scam going on at the moment. Stacy was professional, very helpful & polite, which is very rare these days. She explained everything in detail about the flight & connection time too. I would recommend her services any time.

Kamla Luximon

12 January

Hi Team, Just want to say thank you, I wanted to express my gratitude to Janet who always goes above and beyond her duties to make sure she gives us the customer, the best possible experience. I have now used Janet as my travel agent for three trips now and I will continue to keep using Janet. She is an exceptional member of the team and a hard work and efforts are very much appreciated. I will definitely recommend Janet to my friends and family.

Sundeep Mahey

11 January

Hi Thanks service was very helpful very friendly would recommend them to my friends.

Rickey Mclaren

25 November

To whom it may concern, A very pleasant lady called Stacy helped us with our booking. She was excellent and explained to me what the process was. Thank you for our booking.

Mrs Harjinder Klair

23 October

Many thanks for this. Very helpful Stacy

Matthew Todd

19 October

I recently booked a trip to Pakistan with PackandFly for 3 people and even though I kept changing dates due to many reasons. I was assisted by Stacy and she never once complained that this was an issue she helped me to find the perfect flight at the most reasonable price. She explained every detail to me to put my mind rest.It I will definitely book with PackandFly again, and thank you in particular to Stacy.

Zaffer Iqbal

01 August

I would like to say thank you to Sid, whom I dealt with our flight ticket. It was an excellent experience to deal with and very resourceful for what the costumer is looking for. Thank you Sid

Ken

17 June

Hi PackandFly team,I am writing to express my satisfaction on customer service I received from Stacy for the help I got to booked flight ticket to Gambia. She was able to secure good price on my convenient days for my journey. Hope to contact you soon for any future travel.

Lamin

05 May

Just received my E-tickets for 4 passengers travelling from London to Bangkok, and return. I have been checking fares for the past few days and finally gave Pack and Fly a call. Spoke to Stacy who secured for me 4 tickets on business class, direct flight for less than the cost of a one-stopover flight. Apart from the price I found Stacy to be very polite, very helpful, very professional and definitely an experienced operator. I was skeptical in the beginning as I have never dealt with this company before and we travel yearly to Thailand, but after talking to Stacy for I few minutes she allayed my fear and suspicion.Would definitely and without any reservation recommend Pack and Fly for your travel bookings. If possibe ask for Stacy but I am sure the other members of staff are as good......but not better!!

Lim

02 April

I would like to thank Richard for all of his support and hard work and going that bit extra to ensure I got the result I required. He is always polite and professional over the phone. A massive thanks to him.

Shaun Mc Dyre

15 December

Packandfly are an excellent company to do business with. My booking with Packandfly was successful. They were very helpful and patient in dealing with my travel requirements. Jack in customer services was very helpful, polite and patient when had I queries with my booking. He resolved my concerns with my booking very quickly. I would recommend this company.

Christine Gordon

19 November

Trip was fabulous and unbeatable with PackAndFly.I am very happy with the service I got from an agent.

Guest

26 April

Our happy travellers

Reviews of love
1/1
  • Guest

    Trip was fabulous and unbeatable with PackAndFly.I am very happy with the service I got from an agent

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