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CUSTOMER TESTIMONIALS

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CUSTOMER TESTIMONIALS

I received assistance from Anna, who was amazing at finding the right flights for the dates I needed. No hassle at all, polite and professional.

- Marcia Collins Posted on 12 November
It was most scary experience to book this ticket with you. Because of being a victim of fraud most recently. Sid You were most kind and helpful. It is so much so that writing this review is bringing tears in my eyes. You were patient contiguously showed companion as I was scared. You did not show any frustration toward my silly but very important questions. I really appreciated your gesture which will be used hopefully soon with you. As will only call you to book next time. I will also just tell my friend to book with you as well. She will be travelling to India soon.

- Nasreen Rajabali Posted on 07 September
Hi I would like to thank Brian for helping me find the best deal and being so patient throughout the booking process I would definitely be using packandfly again 5* service thank you so much.

- Tahir Hamid Posted on 03 August
I have to say that I was pleasantly surprised with such a good experience. The call handler that I spoke to was extremely pleasant with a very polite and calming manner. He was very patient and guided me through every thing that I needed to know and do. He called me back promptly when he said he would and if he took longer than he had said he kept me updated with the reason why he kept me waiting. His name was Brian and he was a star. Thank you.

- Beverley Mason Posted on 31 July
Hi , I had a very good experience and excellent customer service with your employee Sid in specific as he answered all my questions and aided me throughout the process I am very happy with everything and this employee individually and with such people in your business you will strive to success thanks once again and my applauds go to Sid.

- Sahil Rehman Posted on 04 July
Anna thank you for excellent service Amtul.

- Amtul Akhtar Posted on 02 July
I have very good and warm experience with PackAndFly travel specially Richard dealing very good and friendly thanks Richard.

- Safia Akhtar Posted on 02 July
I would like to thank Richard for the help he gave with my booking. Nothing was too much trouble and he found the best price for me. I would use Richard again in the future and will recommend him to friends and family.

- kalidass Posted on 01 July
I had the best customer service this afternoon with Stacy. She was very patient and did not seem like she was in a hurry to end the phone call. She allowed me to speak and did not try to speak over me. I experienced good communication. I would love for the next time I fly, to get Stacy as my agent for booking.

- Marleta Wray Posted on 20 June
Sid was professional and polite, he helped me through out the process till end. His customer services are above standards.

- Tashfeen Khawaja Posted on 18 May