I received assistance from Anna, who was amazing at finding the right flights for the dates I needed. No hassle at all, polite and professional.

It was most scary experience to book this ticket with you. Because of being a victim of fraud most recently. Sid You were most kind and helpful. It is so much so that writing this review is bringing tears in my eyes. You were patient contiguously showed companion as I was scared. You did not show any frustration toward my silly but very impo...

Hi I would like to thank Brian for helping me find the best deal and being so patient throughout the booking process I would definitely be using packandfly again 5* service thank you so much.

I have to say that I was pleasantly surprised with such a good experience. The call handler that I spoke to was extremely pleasant with a very polite and calming manner. He was very patient and guided me through every thing that I needed to know and do. He called me back promptly when he said he would and if he took longer than he had said he ...

Hi , I had a very good experience and excellent customer service with your employee Sid in specific as he answered all my questions and aided me throughout the process I am very happy with everything and this employee individually and with such people in your business you will strive to success thanks once again and my applauds go to Sid.

Anna thank you for excellent service Amtul.

I have very good and warm experience with PackAndFly travel specially Richard dealing very good and friendly thanks Richard.

I would like to thank Richard for the help he gave with my booking. Nothing was too much trouble and he found the best price for me. I would use Richard again in the future and will recommend him to friends and family.

I had the best customer service this afternoon with Stacy. She was very patient and did not seem like she was in a hurry to end the phone call. She allowed me to speak and did not try to speak over me. I experienced good communication. I would love for the next time I fly, to get Stacy as my agent for booking.

Sid was professional and polite, he helped me through out the process till end. His customer services are above standards.

You guys have the best service so happy with it . Thanks you

Hi janet this is Asif iqbal. I have booked I flight with you.the way you have done treated me and given advice forms booking it was very helpful I do really appreciate your help for arranging our tickets hope you will get more successful life in future God bless you take care.

I received amazing customer service from Mark and he was very helpful.

Hi Stacy, Thanks again for your support throughout the booking of the ticket. You were very friendly, informative and patient. Will definitely reach out again if I ever need to book again!

Hi Janet, Thanks a lot for your help in giving us the best price for travelling to Goa.

Hi, May I provide feed back for service provided by Carol, who is a wonderful person, adviser and excellent helper, a brilliant travel agent. She has booked our flights to meet our requirements, booked wheel chairs and seats for this flight and provided us very helpful information. We look forward to you booking our April holidays and using y...

Hi good afternoon just let you know that Sid is a very helpful person with great customer service skills will be using the service again when I need it.

Hi Stacy, You are really good at obtaining first-hand customer information and using this information you provided me with exactly what I was looking for. You should show the rest of your team on how you go about obtaining this information. Credit to your company.

Hi Stacy, You are really good at obtaining first-hand customer information and using this information you provided me with exactly what I was looking for. You should show the rest of your team on how you go about obtaining this information. Credit to your company.

When I was booking my flight to Mauritius, with packandfly I was very apprehensive, as there is a lot of scam going on at the moment. Stacy was professional, very helpful & polite, which is very rare these days. She explained everything in detail about the flight & connection time too. I would recommend her services any time.

Hi Team, Just want to say thank you, I wanted to express my gratitude to Janet who always goes above and beyond her duties to make sure she gives us the customer, the best possible experience. I have now used Janet as my travel agent for three trips now and I will continue to keep using Janet. She is an exceptional member of the team and a har...

Hi Thanks service was very helpful very friendly would recommend them to my friends.

To whom it may concern, A very pleasant lady called Stacy helped us with our booking. She was excellent and explained to me what the process was. Thank you for our booking.

Many thanks for this. Very helpful Stacy

I recently booked a trip to Pakistan with PackandFly for 3 people and even though I kept changing dates due to many reasons. I was assisted by Stacy and she never once complained that this was an issue she helped me to find the perfect flight at the most reasonable price. She explained every detail to me to put my mind rest.It I will definite...

I would like to say thank you to Sid, whom I dealt with our flight ticket. It was an excellent experience to deal with and very resourceful for what the costumer is looking for. Thank you Sid

Hi PackandFly team,I am writing to express my satisfaction on customer service I received from Stacy for the help I got to booked flight ticket to Gambia. She was able to secure good price on my convenient days for my journey. Hope to contact you soon for any future travel.

Just received my E-tickets for 4 passengers travelling from London to Bangkok, and return. I have been checking fares for the past few days and finally gave Pack and Fly a call. Spoke to Stacy who secured for me 4 tickets on business class, direct flight for less than the cost of a one-stopover flight. Apart from the price I found Stacy...

I would like to thank Richard for all of his support and hard work and going that bit extra to ensure I got the result I required. He is always polite and professional over the phone. A massive thanks to him.

Packandfly are an excellent company to do business with. My booking with Packandfly was successful. They were very helpful and patient in dealing with my travel requirements. Jack in customer services was very helpful, polite and patient when had I queries with my booking. He resolved my concerns with my booking very quickly. I would recomme...

Trip was fabulous and unbeatable with PackAndFly.I am very happy with the service I got from an agent.